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SAP CRM Training in Pune


Best4 SAP offers best SAP CRM Training in Pune with most experienced professionals. Our Instructors are working in SAP CRM and related technologies for more years in MNC’s. We aware of industry needs and we are offering SAP CRM Training in Pune in more practical way. Our team of SAP CRM trainers offers SAP CRM in Classroom training, SAP CRM Online Training and SAP CRM Corporate Training services. We framed our syllabus to match with the real world requirements for both beginner level to advanced level. Our training will be handled in either weekday or weekends programme depends on participants requirement.

We do offer Fast-Track SAP CRM Training in Pune and One-to-One SAP CRM Training in Pune. Here are the major topics we cover under this SAP CRM course Syllabus Over view of CRM Architecture, Business Partner, Business categories, BP Roles & Grouping, BP Relationships, Business partner Hierarchy, Organizational Management, Organizational Model, Org Determination, Territory Management, Territory Hierarchy Levels, Product Master, Attributes & Set Type, Hierarchies & Categories, Product types, Maintain Products, Transactional Processing, CRM User Interface, Marketing, Sales, Service, Interaction Center, Middleware.Every topic will be covered in mostly practical way with examples.

SAP CRM Training in Pune Advantages


  • Real-Time Project Training
  • Hands-on (Practical) Training
  • 100% Placement Support
  • 10+ Experienced Professionals
  • Flexible Batch Timings
  • Minimum Batch Size
  • Student Referral Bonus
  • Easy Accessible Locations

Job opportunities in SAP CRM

SAP CRM is growing field. Currently large number of openings for SAP CRM. We are supporting the student to place in a company.

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SAP CRM Training Syllabus in Pune


  • Over view of CRM Architecture
  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organizational Management
  • Organizational Model, Org Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench

CRM User Interface(Web UI)

  • UI concepts and UI V’s SAP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher

Marketing

  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire

Sales

  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management

Service

  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims

Interaction Center(Web Client)

  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts

Middleware

  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • INTEGRATION BETWEEN R/3 & CRM

Our SAP CRM Trainers

  • More than 10 Years of experience in SAP CRM Technologies
  • Has worked on multiple realtime SAP CRM projects
  • Working in a top MNC company in Pune
  • Trained 2000+ Students so far
  • Strong Theoretical & Practical Knowledge
  • SAP Certified Professionals

SAP CRM Placement Training in Pune

  • More than 2000+ students Trained
  • 96% percent Placement Record
  • 960+ Interviews Organized

SAP CRM Training batch size in Pune

Regular Batch ( Morning, Day time & Evening)
  • Seats Available : 8 (maximum)
Weekend Training Batch( Saturday, Sunday & Holidays)
  • Seats Available : 8 (maximum)
Fast Track batch
  • Seats Available : 5 (maximum)

Building Corporate Career in SAP CRM

Schedule an appointment with our experts and learn why so many Students have trusted Best 4 SAP over the years.

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